Privacy Policy

 

At TakumiHost, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit www.takumihost.shop or purchase our VPS hosting services.

By using our website or services, you agree to the collection and use of information as described in this policy.

1. Information We Collect

Information You Provide

When you place an order or contact us, we may collect:

  • Your name and email address
  • Billing and payment information (processed securely through our payment providers)
  • Any messages or information you send to our support team

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address and browser type
  • Pages visited and time spent on the site
  • Referring URLs
  • Device and operating system information

This information is collected through standard web technologies such as cookies and server logs.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your VPS hosting orders
  • Deliver your service details and activation information via email
  • Respond to your support requests and inquiries
  • Send important service-related communications (such as renewal reminders or maintenance notices)
  • Detect and prevent fraud or abuse
  • Improve our website and services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Payment Information

TakumiHost does not store your full payment card details on our servers. Payment transactions are processed through trusted third-party payment processors (such as PayPal). Please refer to your payment provider's privacy policy for details on how they handle your financial information.

4. Email Communications

We will send you transactional emails related to your order and service, including your VPS delivery email, support responses, and service notifications. These communications are necessary for the delivery of our services and cannot be opted out of while you remain a customer.

If we send any optional marketing communications, we will provide a clear option to unsubscribe.

5. Cookies

Our website may use cookies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of our website.

6. Data Sharing and Third Parties

We may share your information with trusted third parties only as necessary to operate our services, including:

  • Payment processors (e.g., PayPal) to handle transactions
  • Hosting and infrastructure providers that support our operations
  • Email service providers used to deliver service communications

All third parties we work with are required to handle your data responsibly and in accordance with applicable privacy laws.

We may also disclose your information if required to do so by law or in response to a valid legal request.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will delete or anonymize it in a secure manner.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal obligations
  • Object to or restrict certain processing of your data

To exercise any of these rights, please contact us at aonnon12343@outlook.com. We will respond to your request within a reasonable timeframe.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us and we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: